Support
Need help?
I'm here to help! Email works best. Include details that help me reproduce and fix issues quickly.
What to include
- Which app you're using
- Device model and iOS version, if known
- What you were doing when the issue occurred
- (Optional) Screenshots with personal info redacted
Email: caserlegal@proton.me
Response time
I read every message personally. Responses, if required, may take a day or two, but rest assured, your message has been received.
Common questions
Data handling varies by app and is described in the applicable privacy notice. For a deletion or privacy question, email caserlegal@proton.me with "Deletion Inquiry" in the subject and name the app involved.
No, with no plan to ever add tracking. If tracking were ever needed, it would require Apple's permission prompt to alert you.
If you have any concerns feel free to reach out. Otherwise, subscriptions are managed in Apple ID settings. All refunds will follow Apple's process (reportaproblem.apple.com).
Yes please! Email suggestions are reviewed and heavily considered during planning.